Privacy Policy.
How Flowchestra collects, uses and protects information across the website, platform and related services.
Last updated: August 2026
Welcome to Flowchestra (“Flowchestra,” “we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect information when you use our website, platform, and related services (collectively, the “Service”). By using the Service, you agree to this Privacy Policy and our Terms of Service. If you do not agree, please do not use the Service.
Information We Collect
Personal Information You Provide
We may collect basic business information such as:
Name
Email address
Company name
Account details
Support or communication messages
Flowchestra is a B2B platform and does not process consumer data.
Information Collected Automatically
When you use the Service, we automatically collect:
IP address, device information, and browser type
Usage logs (pages visited, features used, workflow activity)
Cookies and similar technologies for authentication and security
We use these details to operate, secure, and improve the Service.
Information from Integrations
If you connect a Third-Party Platform (e.g., Google Workspace, Microsoft 365, Salesforce), we may receive:
Metadata and tokens required to run your workflows
Data explicitly retrieved by the automations you configure
Customer Data
“Customer Data” means anything you or your users upload or connect to Flowchestra.
Flowchestra does NOT:
sell Customer Data
share Customer Data with advertisers
use Customer Data to train AI models for other customers
Flowchestra DOES:
process Customer Data only to provide the Service
store Customer Data securely
access Customer Data only when needed for support, troubleshooting, or security
use aggregated, anonymized usage statistics to improve reliability and performance
If required by law, we make a Data Processing Addendum available.
How We Use Personal Information
We use personal information to:
Provide and maintain the Service
Authenticate users and manage accounts
Operate workflows and integrations
Improve performance, reliability, and security
Respond to support requests
Send service and product updates (you may unsubscribe at any time)
Comply with legal requirements
We do not use personal information for unrelated advertising.
AI Features
Flowchestra uses third-party AI model providers (e.g., OpenAI, Anthropic, Google) to generate or analyze content.
We send only the minimal information required for the requested AI task.
Important:
Customer Data is not used by Flowchestra or our model providers to train shared models.
AI providers process data under strict confidentiality and security requirements.
Cookies
We use essential session cookies for:
Authentication
Security
Preventing fraudulent activity
You can control cookies through your browser settings.
Retention
We keep personal information only as long as needed to provide the Service or as required by law.
Transfers of Information
Flowchestra and our sub-processors operate in the United States and other regions.
By using the Service, you consent to the transfer of information to these locations.
We use reasonable safeguards to protect cross-border transfers, including contractual protections where required.
Sharing Information
We do not sell personal information.
We may share limited information with:
Sub-processors that help us run the Service (cloud hosting, AI model providers, analytics tools, payment processors)
Service providers bound by confidentiality
Regulators or law enforcement when legally required
A successor entity in a merger or acquisition
A list of sub-processors is available on our website.
Security
We use industry-standard safeguards to protect personal information.
Your Rights
Depending on your location, you may have rights to:
access, correct, or delete personal information
request a copy of your data
opt out of marketing communications
To exercise your rights, contact: privacy@flowchestra.com.
Children’s Privacy
Flowchestra is not intended for individuals under 18. We do not knowingly collect personal information from minors.
California Privacy Rights (CCPA/CPRA)
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the CPRA, provides you with specific rights regarding your personal information.
Categories of Personal Information Collected
In the past 12 months, we have collected the following categories of personal information, as defined by California law:
Identifiers (name, email address, IP address)
Commercial information (billing details for paid accounts)
Internet or device activity (logs, analytics data)
Professional or employment-related information (business role, company name)
We do not collect Sensitive Personal Information as defined by CPRA.
How We Use and Share Personal Information
We use personal information for the business purposes described in this Privacy Policy.
We share personal information only with service providers and sub-processors who assist in operating the Service.
We do not sell or share personal information for cross-context behavioral advertising.
Your Rights Under California Law
California residents have the right to:
Know/Access: Request the personal information we have collected about you.
Delete: Request deletion of your personal information, with certain exceptions.
Correct: Request correction of inaccurate information.
Opt Out of Sale/Sharing: Flowchestra does not sell or share personal information.
Limit Use of Sensitive Personal Information: Not applicable; we do not collect Sensitive PI.
Non-Discrimination: We will not discriminate against you for exercising your privacy rights.
Appeal: If we deny your request, you may appeal by contacting us at privacy@flowchestra.com.
How to Submit a Request
To exercise your rights, contact us at privacy@flowchestra.com.
We may need to verify your identity (for example, by confirming access to your account email).
Authorized agents may submit requests on your behalf with written permission.
Retention
We retain personal information for as long as reasonably necessary to provide the Service, comply with legal obligations, and maintain security, as described in this Privacy Policy.
Changes to This Policy
We may update this Privacy Policy from time to time.
If changes materially affect how we handle personal information, we will notify you by email or in-app.
13. Contact Us
For any privacy questions:
privacy@flowchestra.com
Flowchestra, Inc
Attn: Privacy Team
501 E Kennedy Blvd, Suite 650
Tampa, FL 33602
USA